6 business benefits of combining Jira with Confluence


13 August 2018 • 10 min read

    There’s no denying that both Jira Software and Confluence are extremely valuable tools for team collaboration and productivity when used separately. But if you combine them, you’ll get even more value from your investment in these tools.

    In my previous article Why your team needs a single source of truth and how to build one with Confluence I wrote about how Confluence helps to encourage knowledge-sharing across the entire organization and create a single source of truth for all stakeholders. I also talked about how Jira Software helps in team management and leadership.

    Now it’s time to see what these tools can do when brought together.

    Here are six business benefits of combining Jira Software with Confluence.

    1. Your team will have a single source of truth

    Consider for a moment what happens to information within a project. Most of the time, your team ends up storing essential project information in multiple files, in various systems and drives. Distributing information across different devices can quickly lead to confusion or delay when team members need to find a piece of information they need right this instant.

    By storing all the critical project information such as requirements and guidelines in Confluence, you’ll create a single place for your team to organize content. And by connecting Confluence to Jira, your team will be able to link issues and tasks to the relevant requirements stated in the documentation – and the other way round. The hierarchy of content defined in both Jira and Confluence is something you teams will adapt to smoothly.

    2. Greater cross-team collaboration

    Confluence works excellently for team collaboration because it provides teams with customizable templates that offer rich text editor for creating documents together.

    Collaborative editing is even better when Confluence and Jira are connected – that way teams can also create new issues from anywhere within Confluence. They can use Jira to track elements and create necessary metadata, using Confluence to collaborate and document the process.

    Moreover, Confluence boosts cross-team collaboration because it allows teams to present information in a user-friendly way – excellent for including both technical and business teams.

    While developers have all their work locked in Jira Software, other stakeholders might not be able to search through issues efficiently and find the information they want. That’s why combining Confluence with Jira is such a good idea. By doing that, teams can create summaries, reports, and synopses easily. A Confluence page can store information such as code metrics, progress updates, and dashboards as well.

    3. Knowledge-sharing across the organization

    Most of the time, projects include multiple stakeholders at different stages of the process. It’s challenging to keep everyone on the same page regarding the project’s progress.

    By using the collaborative nature of Confluence, you can communicate with team members and stakeholders through in-line comments. When you make a decision, these comments can be easily converted into Jira issues. By integrating Confluence and Jira, you can generate release notes inside Confluence together with changelog reports easily too.

    4. Clarity in project scope

    Another significant advantage of integrating Jira and Confluence comes in increased clarity in project scope and requirements. Remember that it’s business teams that work on project requirements and strategic planning. With Confluence, they can transform the ideas into actionable items by creating Jira issues directly inside Confluence.

    It’s smarter to take advantage of a modern project management platform rather than track tasks through emails or other distributed systems where the risk of losing critical information is high.

    5. Accessible product documentation

    Nothing supports the product development process like accessible and well-organized product documentation. Team members working on the project will appreciate access to the right documentation.

    By bringing Confluence and Jira workspaces together, you can you allow developers and support teams to easily revise review documentation relevant to the tasks they’re currently working on. Moreover, you can establish trusted connections that enable access to user-restricted Confluence pages to ensure that the right user groups have access to the information they need.

    6. Easy reporting

    Jira is a project management platform that generates a lot of information about the project. That’s where linking Jira with Confluence comes in handy as well.

    Confluence offers a smart reporting functionality. By integrating it with Jira, you will get status report presented on understandable charts created on a simple user interface where no coding is required. It’s a perfect solution for easy reporting.

    Would you like to learn more about how integrating Jira Software and Confluence can help your teams reach new levels of productivity and deliver amazing projects?

    Reach out to me at katarzyna.dorosz@deviniti.com; I help teams make the most of innovative technologies for boosting their processes and delivering top value.

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