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Get Your Support Team’s Performance to the Top with Queues for Jira Service Desk

Do you work on a big and complex project which needs extra care to be managed? Is your support team in trouble with getting through an endless list of issues every day? Then you should know what queues are and how to manage them properly!

Dzmitry Hryb

31 August 2018 • 1 min read

Apps

Work Smarter, Better and Faster with Issue Templates for Jira Server

Issue Templates for Jira Server significantly reduces the amount of unforced errors that could be committed by your team and thus increases consistency of their work. They save plenty of time for your employees and therefore save money for the company. That’s why this tutorial is a must see for you!

Dzmitry Hryb

31 August 2018 • 1 min read

Apps

Power Up Your Jira with Synchronised Data from Active Directory

Your company stores user data in Active Directory, but you suffer from lack of this information at hand? Or you are the Active Directory admin, who would like to give users a bit more opportunities to take action on their own? Then you may have thought of synchronising data from the LDAP with your Jira […]

Dzmitry Hryb

31 August 2018 • 1 min read

Apps

What’s New in Extension 6.0 for Jira Service Desk?

In this tutorial, we explain the most important new features and improvements of the release, such as Organisations and Groups Sync, Dynamic Forms and Bundled Fields, along with some use cases when you can benefit from them at most.

Dzmitry Hryb

31 August 2018 • 1 min read

Apps

How to Create Epic Issue Templates in Jira Cloud

How do you create Jira issues? Aren’t you sick of scrolling through the same fields and typing in the same data over and over again? Have you ever made mistakes when throwing in tickets in a hurry? Tests in our company showed that 28% of manually created issues in Jira are instantly updated afterwards due […]

Dzmitry Hryb

31 August 2018 • 1 min read