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My Requests Extension for Service Desk

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6 apps that take your Jira Service Management to the next level

Last update: 20.11.2020 Jira Service Management is the most popular tool in managing requests from users. Even though it’s a great ITSM software, it needs a range of apps available on the Atlassian Marketplace to extend its functionalities. These help not only in terms of handling communications with external and internal customers, but also to boost the […]

Karolina Lasoń

21 May 2019 • 15 min read

Apps

7 most promising apps for Atlassian products in 2019

We all use Atlassian products for different reasons – their flexibility, functionalities or availability. Whatever the reason, we should trust them to get our day-to-day work done. However, it’s often a love-hate kind of relationship, because the more use cases are there proving Atlassian software is for everyone, the more features feel like missing in all of them. Thankfully, the creators thought about this […]

Karolina Lasoń

11 January 2019 • 14 min read

Apps

How to improve your customer’s journey through Jira Service Management, pt. 4: My Requests

Updated on March 10, 2021, by Magdalena Korgul, Content Specialist at Deviniti This is the fourth part of the series of articles about improving customer experience with Jira Service Management Data Center. Read on about the other screens: Help Center Request Form Request Detail View According to CCW Digital, customer experience and customer service management are […]

Karolina Lasoń

6 December 2018 • 12 min read